Frequently Asked Questions for Financing
Most customers set up automatic payments at the dealership when they receive their new vehicle. You can also contact our Concierge team at 1-888-816-0004 to make a payment. Please note: We do not accept payments made in person.
As a finance customer, you can find account information by logging in to MyAccount. You can also contact our Concierge team.
You can ask for a review of the due date eligibility for your account by contacting our Concierge team.
You can call 1-888-816-0004 or email conciergecanada@cadillacfinancial.com.
Contact Us
Existing Customers:
Email Support
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Questions:
Make a Payment
Most customers are enrolled in a pre-authorized payment plan. If you have a question about your payment, or would like to see other options, you can find them below or contact our Concierge team at 1-888-816-0004.
Customer Resources
Dealer Locator
Find a Cadillac dealership near you.
Log in to MyAccount
View your account information.